You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within 1-2 week of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
DO YOU WANT TO RETURN YOUR ORDER?
If you are unhappy with your order and want to return it that's not an issue. Please contact us at email@example.com or use the contact form.
YOU CAN RETURN AN ITEM IF:
- The product has been damaged
- The product has not been opened in anyway in case of vitamins & supplements
HOW DO RETURNS WORK?
- Contact us at firstname.lastname@example.org
- Explain the issue in detail
- If return has been approved the buyer is responsible for return shipping cost
- Pack and send the item back
NO SHIPPING COST
- You have received an incorrect product
- The product is out of date
- The product arrived damaged